Still Have Questions?
If you didn’t find what you were looking for, we’re here to help. Give us a call, send an email, or fill out our contact form, and we’ll get back to you as soon as possible. Whether it’s a quick question or detailed advice, we’ll make sure you get the answers you need.
General questions
How can I book an appointment?
You can book online through our contact form, call us directly, or send a message. Just let us know your address and what needs cleaning, and we'll confirm availability and schedule your appointment.
What areas do you service?
We serve Dublin and surrounding counties including Kildare, Meath, and Wicklow. Contact us to confirm we cover your specific location.
What are your operating hours?
We operate Monday to Saturday, 8am to 6pm. We can sometimes accommodate appointments on holidays with advance notice.
What is your cancellation policy?
Please give us at least 24 hours notice if you need to cancel or reschedule. This helps us manage our schedule and serve other customers.
Service Details
Do I need to be home during the cleaning?
No, you don't need to be present. We just need someone to let us in or provide access details. We'll contact you if we have any questions during the job.
How long does carpet cleaning take?
It depends on the size and condition of your carpets, but most residential jobs take 2-4 hours. We'll give you an estimated timeframe when we schedule your appointment.
How long until my carpets are dry?
Most carpets are dry within 4-6 hours using our fast-drying techniques. We'll provide specific drying guidance based on your carpet type.
Do I need to move furniture?
We'll move light furniture as needed. For heavy items like beds or large cabinets, we can clean around them or you can move them before we arrive.
Payments and Invoices
What forms of payment do you accept?
We accept cash, bank transfers, and all major credit and debit cards. Payment is due upon completion of the job.
Do you provide quotes?
Yes, we offer free, no-obligation quotes. Contact us with details about your carpets and we'll provide honest pricing.
Safety and Guarantee
Are you insured?
Yes, we carry full insurance coverage to protect you, your property, and our team. You can book with complete confidence.
Do you offer a satisfaction guarantee?
Absolutely. We stand behind our work with a 100% satisfaction guarantee. If you're not happy with any aspect of the cleaning, contact us within 24 hours and we'll make it right.
Are your cleaning products safe?
Yes, we use professional-grade, non-toxic cleaning solutions that are safe for families, pets, and the environment. Our products effectively clean without harsh chemicals or strong odors.